Accessibility

The festival is dedicated to being as welcoming and inclusive for the widest audience possible.

The majority of WSFB venues are wheelchair accessible and space for wheelchairs will be set aside for most ticketed shows – bookings are essential for all accessible services. We strive to make all outdoor venues as physically accessible as possible. Please check individual events for accessibility details.

Queensland Museum car park offers parking spaces for people with a disability on the lower level of the car park, with lifts available from the car park to the Level 2 main entrance. Accessible amenities are available throughout the precinct and after hours on the lower level of the museum.

To discuss your access requirements and to book any access services or performances, please phone QTIX on 136 246 or the WSFB office on (07) 3153 7816. You can also email us at [email protected].

Auslan interpreted performances are for audiences who are deaf and use Australian Sign Language. Experienced Auslan theatre interpreters stand to the side of the stage and interpret dialogue and any text into Auslan, signing live.

If you require this service, we require bookings prior to Friday 28 February 2025. Interpreters cannot be guaranteed after this date, although we will do our best to accommodate your request.

This service is available on request for all shows at QPAC’s Cremorne, Playhouse or Concert Hall Theatres. To request this service for events at QPAC please book online using the promo code AUSLAN or contact QPAC Group Sales on (07) 3840 7466 (Monday-Friday, 9am-5pm) or [email protected] for bookings.

To request this service for events at other venues please contact the WSFB office on (07) 3153 7816. You can also email us at [email protected].

Guide Dogs and Assistance Animals are welcome at all WSFB events and venues, although bookings are essential. If you are blind or have low vision and want to attend an event, Guide Dogs Queensland can provide you with free advice on traveling safely from any location to your event at the Festival. Phone (07) 3500 9060 to discuss your travel needs.

WSFB supports the Companion Card program. For patrons who require assistance of a companion or carer, a second ticket is issued at no cost to the Companion Card holder. Please contact QTIX on 136 246 to assist with your booking.

We invite you to use these Social Stories to help familiarise yourself with Queensland Museum.

Queensland Museum Social Story

Spark Lab Social Story

Use our map of high sensory spaces and exhibits to plan a visit to suit your child.

Queensland Museum Sensory Map

Spark Lab Sensory Map

Your feedback helps us continue to improve our access program and services. Please get in touch with us on (07) 3153 7816 or [email protected] if you have any queries or suggestions regarding accessibility.